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Faq

What is Grazing Catering On Demand?

Quite simply, it’s a completely hassle free, quick and easy way to feed your entire office with delicious food, at the click of a mouse (ok a few clicks of your mouse and a little bit of typing things in little boxes too, but you get the idea!).

Breakfast and lunch catering for 40 to 400 people, delivered to and served at your office, as often as you want to treat your team – from twice a day to once a year!  

Cooked at ours, served at yours – is that actually a thing?!

Yup, it sure is. And it pretty much does what it says on the tin.  Our talented team of chefs does all the cooking and works its magic on our delicious dishes at our central London kitchens, before our team of drivers whisks it away to your offices where our ludicrously friendly front of house team takes care of setting it all up for you and your team to feast on.  We’ll even clear up afterwards, leaving your office all spick and span before we vanish. 

How does it work then?

Our menus change every day so simply browse our menus for the month ahead here, choose the day or days you want to treat your team and then click here to order.

Orders need to be placed a minimum of 7 days in advance to give us plenty of time to rustle up your breakfast and lunch and arrange everything for you.

We’ll then pitch up on the day with everything needed for an amazing breakfast or lunch and all you’ll need to do is enjoy the food and the heaps of praise from your colleagues for being a total office rock star and organising it all!

All you need to provide are the plates and cutlery and we’ll provide absolutely everything else.  If you don’t have any plates and cutlery, simply add them to your order and we’ll take care of it.

You can set up a regular daily, weekly or monthly standing order with us and enjoy special rates for regular orders so why not drop us a line at orders@grazingfood.com or call us on 0207 283 2412 to get going. 

Do you only feed awesome businesses?

Pretty much, yes! But if you don’t think your business is quite awesome enough yet, we’d highly recommend getting your hands on some Grazing grub for your entire team ASAP and you’ll be one step closer to being completely awesome and loved by your team! 

Do I have to sign-up for any length of time?

Nope – there’s no contract, no commitment, no tie-ins.  Just order as and when you like.

Do you offer discounts for regular orders?

You’re darn right we do.  If you’d like to feed your team with our delicious food more than twice a week, just give Sam or Ben a call on 0207 283 2412 to discuss a juicy discount for regular orders. 

Do you offer discounts for larger offices?

Indeed we do. If you’re ordering for upwards of 100 people at a time, drop us a line at orders@grazingfood.com or give us a call on 0207 283 2412 and we’ll hook you up with some special pricing. Nice! 

How do I become an office rock star?

Simple – feed your entire office or team amazing food from our on demand office catering service.

How far in advance do I need to order?

Orders need to be placed at least 7 days in advance. 

Why can’t I order for tomorrow?

Rome wasn’t built in a day and likewise, great food and service take time to cook and plan.  We know there’s plenty of places like Deliveroo and Uber Eats, where you can order online and get a meal from a local restaurant in your hands in an hour or so but serving a few people at a time with food bounced around on scooters and dished up in cardboard boxes and foil containers just isn't our bag (ps no offence Mr Deliveroo....we love your work when we're at home on Friday night!).  Catering for large numbers and doing it really blooming well takes a bit of time to get right, which is why we work on a week’s lead time for all orders.  That way, our chefs have time to lovingly prepare your food, without rushing it, before handing over to our front of house team to work its magic on making sure you have a cracking service experience.

What are your delivery times?

We deliver breakfast between 7am and 10am and lunch between 11.30am and 2.30pm Monday to Friday.

I love a discount (who doesn’t?) – how do I redeem a voucher code?

If you’re lucky enough to have a discount voucher code from Grazing Catering, simply enter the details in the box at the check-out and soak up the saving! 

How often do your menus change?

Every single day!  We keep it interesting by changing our lunch menus every day so you’ll never tire of the amazing variety. Whether you order every day or once a month, there’s always something new to try. 

What if I don’t like the dish of the day?

If you don’t fancy any of our dishes of the day and don’t want to pick another dish, we’ll shortly be rolling out a second daily option for you to choose from.  Watch this space for more details or give us a call on 0207 283 2412.

Do you cater for meetings too?

You bet we do – check out our meeting drop-off menus, available to order for next working day delivery at www.grazingdelivered.com

What if I need to cancel or change the date?

You can cancel or amend order details or date up until 5 working days before the order date. Just web on, sign-in and amend away.  Cancellations with less than 5 working days’ notice are chargeable. 

What’s the minimum order?

Our minimum order is £300 (ex-vat) or 40 people. 

What’s the maximum number of people I can order for?

At the risk of avoiding the question, there really isn't a maximum number of people we can feed but for orders over 200 people, we suggest getting in touch with as much notice as possible to make sure we have availability and can absolutely smash it for you on the day.  

How far in advance can I place the order?

Orders can be placed as far in advance as you like for breakfast and up to 8 weeks in advance for lunches.  If you’d like to set up a regular standing order for every day, every week, every month, just drop us a line at orders@grazingfood.com and our order elves will take care of it for you.

Where do you deliver?

We deliver all over central London including the following postcodes: EC1, EC2, EC3, EC4, WC1, WC2, W1, N1, SW1, SE1 & SE16.  If you work in another central London postcode, not listed, give us a tinkle on 0207 283 2412 and we'll do what we can to get our delicious food to you and your team.  

What if I don’t have a kitchen in the office?

No problemo – we do all the cooking at ours so there's no need for any kitchen facilities at yours. All we need is some nice worktops or tables to dish up your delights on. 

Can you provide plates and cutlery too?

Yep – just add these to your order from the "Hire Stuff" section and we'll bring the whole lot.  (Do you want to specify here or in previous question that they need washing up facilities for their own dishes?)

How friendly are your staff?

Very.

Do you cater for special diets?

We sure do. If you need a dairy free or gluten free option, just tell us how many and what special diets you need and we'll do our jolly best to accommodate.  

Do you cater for halal and kosher diets?

Not specifically but many of our dishes are kosher or halal friendly so there's usually something delicious on each day's menus to suit most diets. 

Do you do requests?

After enough tequila, we do a pretty good Whitney Houston and after a few more, we'll even do a few Dolly Parton requests.  We also love food requests, suggestions and feedback to help shape our daily changing menus.  So if you have any ideas and requests, please drop us a line at orders@grazingfood.com and you may just see one of your dishes on one of our menus, very soon.

How does the food arrive at our office?

We deliver all food in thermal hot and cold boxes to your office where it's met by our team and beautifully displayed as a buffet for your team to chow down on. 

How many people should I order for?

As many as you want to feed! If you're feeding 50 people, order 50 portions and if you're feeding 100 people, order 100 portions.  We don't suggest scrimping by ordering 75 portions and trying to stretch it to feed 100 as it usually ends up with 25 sad looking hungry faces in the office! 

Is your food absolutely delicious?

We think so and we really hope you do too. Go on, give it a try and see for yourself! 

What if I’m not happy about something?

In the unlikely event that you're not happy with our food or service, please email our Founder and Chief Grazing Officer sam@grazingfood.com who'll personally see that we do everything we can to make you a happy again. 

What if I forgot to include something in my order?

You can add things to your order online up to 5 working days before your delivery date.  After that, give us a call on 0207 283 2412 or drop us a line at orders@grazingfood.com and we'll do our best to add things, whenever we can.

What if someone in the office has an allergy?

It’s really important you let our staff know if anyone has an allergy and check out the allergy information for each dish, which we'll display next to your food. 

How much is the delivery charge?

Orders over £500 are delivered and collected free of charge. There is a £15 charge for orders under £500. 

Can I set up a regular standing order?

You sure can.   Just call us on 0207 283 2412 or email orders@grazingfood.com and we'll get your standing order all sorted. 

Do you also sell little boxes and baggies of nuts and snacks?

Nope – that’s not us.  That’s the chaps over at graze.com who just happen to have a very similar sounding name to us. Don’t worry, you’re not the first to get them confused with us! 

Can I let my colleague order on my account?

Yup – you can have as many users on your account as you like. Just email us the name of anyone you’d like to add to your account and we'll get them all signed-up.  Drop their details to orders@grazingfood.com.

Can I pay by credit/debit card?

Yep, you sure can.  We take all major credit and debit cards, including Amex. 

Can I be invoiced for my order?

Yep. Just email orders@grazingfood.com for a credit account form.

Do you cater for events too?

Does a bear poop in the woods?! ‘Course we do…..we love a good old party. Our dedicated events team are pros at organising the best corporate events from team summer and Christmas parties to client receptions and gala dinners. Check them out at www.grazingevents.com and let the good times roll. 

Who’s doing the washing up afterwards?

We are!  Once we’ve fed everyone in your office, we’ll clear up all of our serving dishes and take them away and we’ll even help load your dishwasher with your plates and cutlery before we vanish back to Grazing HQ.

Will there be leftovers I can take home for my dinner?!

If there's any leftovers, get stuck in and have a second helping for breakfast or lunch - go on, you can squeeze in a bit more! We don't recommend taking any leftovers home as it needs to be eaten straight away, once we've served it. 

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Grazing is the trading name of Elvendon Restaurants Ltd, registered office 25/26 Old Jamaica Road Business Estate,
London SE16 4AW, Company no. 5352006.